Have you ever visited Yo Suhi? If you haven’t have a look at the video.
The restaurant is a marvel in terms of giving customers what they want without any fuss. You take the food that you want off the conveyor belt. The chefs just keep it topped up. If you want service there is a button to press that sets off a light. A waiter comes to serve you.
Each table has a tap for both sparkling and still water; there is also a bin of cold drinks so that you can just help yourself. At the end of your visit they count your plates and give you the bill.
There is no mess or fuss, everything is made as easy for the customer as possible.
Contrast this with the last time you spent 20 minutes trying to catch a waiter’s eye.
Which type of service do you offer? What would you have to do to make it as slick as Yo Sushi?
It’s just a pity I don’t like raw fish.
Photo by Alessio Rinella on Unsplash
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