Organisational Mechanics
I am all for e-mail, it is usually short sharp and to the point. No wasted energy.
But sometimes the e-mail bounces back two or three times.
Sometimes more and more people get copied in.
Sometimes you start to dread opening the response.
Sometimes you spend hours crafting a reply.
Sometimes it is wise to just pick up the phone.
Or maybe, if they work in the same office, have a walk over and chat.
If they work with you, they are not the enemy.
James Lawther is a middle-aged, middle manager.
To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting. He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.
As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job. If the latter is true this post isn’t worth a minute of your attention.
Unfortunately, the only way to find out is to read it and decide for yourself.
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