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Stating the Bleeding Obvious

28 October, 2011 by James Lawther Leave a Comment

The diagram below shows a cross training chart.

It is a nice simple representation of who has been trained to do what.  If the circle is empty the person has been trained, if it is full then they have also shown they are competent or passed a test.  The idea is you print out a big one and put it on a wall, somewhere everybody can see it.

The thing about cross training charts is that they are a little obvious aren’t they?  There isn’t a whole load of sophistication involved.  Why would you go to the effort of putting up something so simplistic?  It is a little Janet and John, isn’t it?

Maybe

But then if I walked into your operation could you tell me:

  • Which member of the team is the expert
  • Where the team is weak
  • Who needs training and development
  • Who can fill in when others are away
  • If somebody is doing a task they really shouldn’t be doing

At a glance, without relying on your memory?

Maybe it’s not so bleeding obvious after all.

Visual Managent Cross Traiing

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Filed Under: Blog, Process Improvement, Tools & Techniques Tagged With: training, visual management

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

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