The next big thing There is a revolution going on in the world of medicine. Robotic surgery equipment is being installed in operating theatres across the western world. The robots allow surgeons to make far smaller incisions and operate much more precisely. The surgeon doesn’t have to contend with slippery instruments and the robot has […]
Pointless Conversations
Defining the metric People get very excited about metrics; they spend hours debating exceptions and accuracy. The definition becomes everything. Imagine the conversation: My Boss: You take too long to get to work in the morning; we must measure performance. What should the target be? Me: I’m not sure; there are several things we should […]
The Performance Pyramid
F1 Professor Mark Jenkins Mark Jenkins is the Professor of Business Strategy at Cranfield School of Management. He has spent time studying Formula One, trying to understand what creates great performance. I’m a bit sceptical of people who study “great” organisations. The genre leading books In Search of Excellence and Good to Great have both […]
A Bum Question
360-degree feedback Does my bum look big in this? If you have ever been asked that question, you know there are two types of answer. A right and a wrong one. The wrong answer has many variants… Yes — too brutal Try a bigger size — too honest I think it is the colour — […]
Coercion, Fear and Ebola
A frightening disease There is an outbreak of Ebola in the Democratic Republic of the Congo. Healthcare workers are desperately trying to contain the infection. The first signs of the disease appear within a couple of weeks of infection. They include fever, headaches and sore throats. Vomiting and diarrhoea follow, then internal and external bleeding […]
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