All processes have a bottleneck, a rate limiting step, something that stops them from going further faster. It is really important to know what the bottle neck is, because unless you open the bottleneck you will never get any better. Let’s take the mobile computer as an example. I am sitting on a train writing […]
Poo in the Pool
Imagine the scene, you won Euro Millions, you are a multi multi millionaire. To celebrate you bought a house high above Los Angeles in the Hollywood Hills. It has fabulous views out over the city and a beautiful aqua marine pool. You have been there a month and are holding a house warming party, all […]
The Perfect Employee
One of the biggest growth sectors for computer games is 30 to 40 year old women. This surprised me a little; I always thought it was spotty teenagers. Then somebody pointed me at Farmville. It all fell into place. This fact has huge ramifications for the gaming industry. If you are female, in your mid […]
Are you Asking the Right Questions?
Google have been playing around with their data. They have found out that they can predict the likelihood of a flu outbreak in a particular geographical area. They do this by counting how many times people search for “flu” in that location. It seems that if a friend or relative goes down with a bad […]
The Dilemma
I run lots of process improvement sessions. After a while you see the same issues raising their ugly head, over and over again. One of the biggest issues is being too flexible. We allow customers to change their mind half way through. We try to please by starting without all the information we need. We […]
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