I was cycling through deepest Norfolk with my daughter. It was raining, hard. My daughter had started bitching. A tea shop loomed into sight, it was dry and warm and served tea, my prayers had been answered. 25 minutes later, happy and content I went to pay the bill, only to be told that they […]
Smoking Public Relations
Toyota have recently been lambasted for faulty floor mats and sticking accelerator pedals, resulting in a multi billion pound recall. Ferrari on the other hand have had ten of their super cars burst into flames and a representative told Just Auto “It is important to differentiate between what is a vehicle fire and outside factors […]
Short Sharp Meetings
A German designer has come up with a pay and sit park bench. When your time runs out it forces spikes out of the seat and… you stand up. I can think of more than one organisation where these would boost productivity.
Small Business is Beautiful Business
If you work for your own company the best way to get a pay rise is to keep your customers happy. That is where the money comes from. If you work for somebody else’s (large) company the best way to get a pay rise is to keep your boss happy. That is where the money […]
The Dilbert Paradox
Most managers will tell you that talent is the key to organisational success. Organisations spend millions on executive search and management development, tracking down and creating the best and the brightest. So? If engaging talent is the biggest management issue why is the Dilbert cartoon so popular? Once we have expended all this energy tracking […]
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