Are your suppliers a bunch of wasters who are just after your money and not to be trusted? Do you spend your whole life beating them up over late orders and poor performance? What would life be like if: You ran a risk/reward share with them? You held a party for them each year to […]
Happy in His Work
The San Francisco World Spirits Competition has awarded Chase Vodka the accolade of “Best Vodka in the World” beating 249 other brands. Chase Vodka is made in Hereford by the same man who bought us Tyrrells Crisps, the entrepreneur William Chase. He claims the key to success is the potatoes. “If you start cheap, you’re […]
Is £500 a Lot of Money?
The BBC has reported that the Department for Communities and Local Government is publishing all spending over £500. It states that last year the department spent £310k on catering. That sounds like a big number until you look at the graph that is also published. Personally I would be a little more worried about the […]
Have You Heard The News?
I read a Hodding Carter quote today: “Television news is like a lightning flash. It makes a loud noise, lights up everything around it, leaves everything else in darkness and then is suddenly gone.” Politicians manage to the news, think about the recent furore over bonus payments to bankers. I wish they would worry a […]
Service Prioritisation System
I met the Service Director of a large (very!) engineering company. They sell £5 million plus ticket items and then service them for their customers. He proudly told me about their new customer service prioritisation system. It runs an algorithm that tells him which of his backlog of service requests is most important and they […]
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