I was running late. I nipped into the city centre in my wife’s company car. I found a parking space put money in the meter and ran. 20 minutes later I caught the yellow peril giving me a parking ticket. I was on a yellow line (just). I tried to sweet talk him, but I […]
Too Busy Optimising to Optimise?
Consultants are making fortunes selling the next wave of improvement techniques: operations analysis, process re-engineering, lean, 6 sigma, whatever the next one is. Despite all the training few organisations really succeed. Why should we bother with process improvement if it doesn’t work? We are all clever driven people. We are all busy improving our parts […]
Sticky
Process improvement saves money, but it can also drive revenue. 10 companies who use their processes to create sales: Cross selling: 1. Amazon: Customers who bought this also bought…. 2. Apple: Visit the iTunes store to download artwork Making the next sale: 3. Your Dentist: Would you like to book your next checkup? 4. Your […]
I Love to Bitch
Some people drive me nuts. They have their own agendas. They don’t see common sense. They are thinking short-term. They don’t see the bigger picture. They just want to look good in front of their boss. I on the other hand am perfect. I am told I should: – Try to understand their agenda – […]
One Every Three Seconds
Apple has sold a million iPads in the first 28 days. That is one iPad every 3 seconds. That is a lot of iPads, where are they all coming from? According to the Independent they are being made by Foxconn in Shenzen China: – The factory employs 420,000 workers – They each work 60 hour […]
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