If you want to be good at something you need to focus, that is obvious. But how much of a difference does it make? Take the Aravind eye hospital in India. It was founded in 1976 by Dr Govindappa Venkataswamy. He had one aim, “to eradicate needless blindness”. In 2009 it treated 2.75 million patients […]
You Clever Rat
Have a good look at the picture below, can you see the pattern? What is going to happen next? Red or Green? Left or Right? Write down the answer (no cheating). An experiment was carried out in the USA (See the link). A rat was put at the foot of a T shaped maze and […]
Looking for Junk
Here is a contentious statement for you. “Manufacturing operations are better run than Service operations”. Why do I think that? Is it because the manufacturing guys are cleverer? Is it because operations are more important in manufacturing? Is it because service operations are harder to run? I doubt any of those are true. I think […]
Jargon du Jour
I love management jargon. I found this today and believe me, you need one: “an oobeya room” An oobeya room is a large room specifically set up to run a project from. As you enter the room it contains: 1. The objective 2. A representation of the expected output (a graphic or model so everybody […]
Savoir Faire
I watched a fascinating article about skiing. It showed how Olympians prepare their skis. Before each race they: 1. Strip the bottom of each ski to remove damage. 2. Etch on a special grooved pattern to allow water to dissipate. 3. Wax the ski, the type of wax is dependent upon the snow conditions. 4. […]
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