Harvard Business Review Patty McCord It would be wrong to hold one group totally accountable for an organisation’s culture, but I think the good people in H.R. have a big part to play. They set the rules that employees live by. If I am right and H.R. has such a powerful role, why do most […]
Can You Buy Better?
Organisational Change There are a couple of ways an organisation can improve: 1. It can change its strategy A company can change what it does. This type of change is sometimes called a “stroke of the pen change”, because any chief executive can, with enough money, make it happen. It could be a change in product […]
The Tiger That Isn’t by Blastland and Dilnot — Book Review
What is it about? According to its authors: “Mathematics scares and depresses most of us, but politicians, journalists and everyone in power use numbers all the time to bamboozle us. It is liberating to understand when numbers are telling the truth or being used to lie.” According to Steven Poole at the Guardian: “This very elegant book… […]
Headroom
We all have two tasks: The first task is to do the work: to answer customer queries, lay electric cables or to drill holes and fill teeth. The first task is your day job, whatever you do for a living. The second task is to do that day job better: to reduce downtime, remove obstacles […]
Everybody Cheats
Who can you trust? When I was a small boy, the most exciting thing in the world was a day trip to London with my father. I was brought up in a field in deepest Yorkshire. The big smoke was amazing. It had museums, skyscrapers, underground trains, toy shops, galleries and ice cream. Best of […]
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