The lucky baker I love holidaying in France. One of my guilty pleasures is the boulangerie or baker’s shop. It is not that I am a pig — though I have been known to knock back more than my fair share of croissants — the thing that I love is the shop itself, the window display, […]
Stupid and Painful
Process improvement is about taking stupid stuff out I might just have said this before… It is not about adding more controls It is not about adding handoffs to specialist groups It is not about adding measures, checks and balances Process improvement is about taking out the stupid stuff. Stupid stuff that gets in the […]
Why Reinvent the Wheel?
Somebody has had your problem before Sometimes we get stuck, sometimes we need to know… How to be a better manager? How to estimate? What should we do about our H.R. policies? Is there a good restaurant in Mansfield? If you don’t know what to do next, rest assured, somebody has had the problem before. […]
Quality Management – Stupid Name
Quality costs money We all know that… Diamond rings don’t come cheap A Rolls Royce will cost you more than a Ford Great Yarmouth is not in the same league as the Maldives Quality costs money Quality is cheap But we are told that quality is cheap… If you deliver on time, then you don’t get […]
How you Condemn your Staff to Failure
Rats and children are not so different They are similar in the way they behave: If you think a rat is clever, then the it will become clever If you think a child is clever then it will become clever as well Those might be scientifically proven facts, but proof and explanation are not the same […]
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