We all know about the carrot and stick, but do they work? Embedded below is a fascinating talk by Dan Pink at the the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA). Apparently the solution is to work on your “transcendent purpose”. Well worth a ten minute ponder.
The Professional
Sometimes I come across people who are really hard to convince of the need to look at an organisation as a set of processes, as one big system. They don’t see the relevance to their daily work. Often these people are “professionals”. They have been trained for years in the optimisation of one aspect of […]
Best Practice
As a rule I don’t like the idea of best practice. It implies that perfection exists, if you are applying best practice then by definition you can’t get better. I struggle with that idea. I think I have been proven wrong though. Have a look at the video below. Maybe best practice really does exist: […]
Insulting
The world is divided into two types of people. You are either a “Know It All”, been there, seen it, done it. Understand everything and never change anything. I am sure you know one. Alternatively you are an “Ask Hole”, the sort of person who keeps everybody in lessons late because they keep asking stupid […]
Reverend Metal Mickey
A Japanese couple tied the knot last week. Unusually though the ceremony was carried out by a robot. Which all goes to show that you can have as much angst as you like about internet self service and interactive telephony, (does it really provide the same level of service as a human?) But some people […]
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