An Australian cook book, “The Pasta Bible” has a rather unique ingredient. One recipe calls for “salt and freshly ground black people“. A small proof reading error cost £12,000 in pulped stock. If you regularly send customers letters you will know proof reading is hard, if not impossible. There are three ways to deal with […]
Emotional Sub-Optimisation
I received a flyer from an organic food company. One of their selling points is that they keep packaging to a minimum. Sounds sensible. Less waste in the environment. When you look into it though it isn’t quite that easy. According to the Advisory Committee on Packaging:– 1.5 grams of plastic extends the shelf life […]
Pit Stop
The video shows a Formula One pit stop. It fascinated me for a number of reasons. 1. It is very clear what needs to be achieved. 2. Everybody is sure what their role is and well trained. 3. The people who are there are the people who need to be there. Nobody else is milling […]
Task and Spend
I read that the average organisation spends 60% of its money on staff. Clearly this varies hugely depending on the industry, but as a statement it is an interesting one. It leads to the conclusion that the way to save money is to cut staff. The problem is, you can’t cut staff without stopping what […]
Max your Meal
Many if not most business processes have two parts to them. First make a decision: – Should I hire this person? – Is this an acceptable payment? – Can I give this employee access to the system? Second carry out the actions: – Send an offer letter. – Reject the payment. – Provide a password. […]
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