We make life complicated We add new products, new services, extra checks and balances. It is easy to do. Somebody wants it. But we rarely take things away, remove services, cut stock keeping units, rationalise organisation structures. That is hard to do. Nobody wants it. Unfortunately all that complexity is, well, complicated; and consequently expensive. […]
Should my Wife Drive?
If you see a couple driving together in a car then statistically speaking it is twice as likely that the man is driving. Is this safe? Insurance premiums are cheaper for women; this is because they have less accidents than men. So the woman should drive. But, men drive further every year than women (60% […]
Jumping to Conclusions
Today there was a news article about the Student Loans Company. If you remember there was a scandal last year when they failed to get students their loans before the start of the academic year. The National Audit Office has stated that they believe there is a “substantial” risk of delays again this year. The […]
Crystal Clear Cole
Cheryl Cole is a master of communication. She is alleged to have ended her marriage to football player Ashley Cole by text. The text message read “Move out. It’s over.” I recently found an article about e-mail etiquette. Its top 4 tips were: 1. Be concise and to the point. 2. Answer all questions and […]
Good Service?
My wife has a new car, a BMW; the ultimate driving machine apparently. She took it in for its first service yesterday. She was met at the door by a smartly dressed gentleman with a “Good morning Mrs Lawther”, presumably he had a list of registration numbers to look out for. Unfortunately there was a […]
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