Spurious accuracy Thirty years ago I sat in a factory office with my head bowed low, looking at the dirty grey lino floor. My boss, a middle-aged, overweight man wearing a white coat smeared with ice-cream was berating me in a broad west country accent. Apparently I was wasting both my time and his. I […]
The World’s Most Toxic Culture?
Organisational culture If you have been reading this blog for a while you will have noticed that I am a caught in a repeating loop. The human equivalent of a stuck record. I write about organisational improvement. There are lots of fascinating advances in technology, management thinking and other whiz-bang solutions that I could pontificate […]
Management Experiments and Idle Gits
A glamorous life The company I work for has offices in: Cambridgeshire Essex Greater Manchester Merseyside Sussex Tyne and Wear Yorkshire As an ops guy I get to visit them all. If I am lucky I get invited to London to talk strategy as well. I spend my life on a train. Being part of […]
The Perfect Point of View
Perspective When you look at a tree, what comes to mind? Do you see: A marvel of evolution An organism that has developed to hold as many leaves as possible, maximising surface area so it can catch every passing ray of sunlight. A commercial product A resource waiting to be harvested, processed, transported and sold. […]
Never Trust a Single Number
Dubious statistics Journalists love to use single numbers, they do it all the time: Three British women will get pioneering womb transplants 4,000 foreign criminals including murderers and rapists we can’t throw out NHS hospitals save £400,000 by switching to same brand of surgical gloves But single numbers are meaningless. People quote point metrics and […]
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