Benchmarking and best practice I spent 8 hours today learning all about benchmarking. It was fascinating… Here are some of the highlights: You should benchmark against procedures that are accepted as being the most effective. Benchmarking provides a means to compare your firm against other businesses, and identify areas where you can improve your performance The […]
I See You
Recognition Connectivity between human beings is the beginning of synergy. It is written in our genetic code and expresses itself in our drive to join with others and be part of a group. This is how we are wired. It makes sense that the most effective management styles leverage this aspect of our species’ psyche. I […]
Prove Me Wrong!
Confirmation bias A scientist has asked you to take part in a test. It is a simple test, all you have to do is work out a pattern of numbers. He gives you three numbers to start with and then asks you to give him another set of three numbers. In return he will let you […]
Justice Isn’t All That It Seems
Things don’t always work the way they should Take the judicial system as an example. We hope that judges are always fair and impartial. That they apply the logic of the law in an even-handed way. After all, justice is blind. But if you wanted to challenge this assumption you could probably drive a cart […]
Sex and Soap Powder, Trial and Error
An interesting story: Steve Jones is a geneticist, a well-known one, if you move in those circles. He tells an interesting story about failure. You can skip my version and watch it below if you wish. The problem There is a soap powder factory near Liverpool. It makes Persil and Surf and things like that. In […]
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