Continuous Improvement When he died last year Feodor Ingvar Kamprad was worth — depending on who you listen to — somewhere between 3 and 28 billion dollars. According to Forbes he was one of the ten richest men in the world. How you can misplace $25 billion and still be one of the world’s richest […]
The Quick Fix Makes Things Worse
Shifting the burden Lord I have had a bad day! I knew it was going to be a bad day when my diary showed I was stuck in back to back meetings for eight hours on the trot. Worse still, those meetings had been shrunk to 30 minutes each. That way I could have […]
Crazy People Get Bad Reviews
Never hire a crazy person They can’t be trusted… They are unpredictable They see the world differently They go where others won’t go They don’t do what they are supposed to do You just can’t rely on a crazy person Crazy ideas In the late 1980’s a bunch of political activists had an idea. They […]
The Most Profitable Activity in the World
Collaboration The iPhone is — arguably — the most profitable product in the world. Since it was launched in 2007 it has sold over 700 million units. In my household alone we have 4 of the damned things. I hasten to add my daughter’s phones are hand-me downs, but all the same. The iPhone 11 […]
Medieval Plumbing
Delayed feedback When I was a child I lived in a farm house in North Yorkshire. I’d like to tell you that I was part of the county set and owned a Range Rover and a horse, but it wasn’t that sort of farm house. It had stone walls that were three feet thick in […]
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