We talk a lot about accountability in business. We like it. It makes us feel confident and in control. So is accountability all it is cracked up to be? Accountability is good: It provides clarity It gives authority It holds us true Holding ourselves accountable is invariably a good thing. It is wrong and immoral […]
Seven Ways to Make a Difference
And some links to help: Define your purpose. What are you here to do? Measure your performance. Are you doing it well? Admit your failings. Self delusion never helped anybody. Find the big lever. Work out what really matters. Plan the work. Maybe even just a to-do list. Work the plan. Go on, I dare […]
The Way of the (Process) Ninja
A terrible headline, I apologise, but now I have your full attention… 1. Find inner clarity All processes do things, they have a purpose, a raison d’être. That might be to mend broken arms or to let people know how much tax they owe. But people are rarely clear what that purpose is: Because they […]
Is Your Boss Really That Stupid?
For the past 40 years my mother has been on a diet. She has a weekly ritual. Every Thursday morning she gets up, visits the bathroom and then, before she has had her customary cup of tea, she weighs herself. Why does she do this? Because she knows full well that she is at her […]
The Dark Secrets of Benchmarking
This is a guest post Everyone loves a bench-marking exercise, right? It helps you understand your place in the world – where you excel, right? It shows you the gold standard, best practice, the benchmark you aspire to, right? Wrong. Bench-marking is honest and pure, so, what brings me to such a bold outburst? Well, there are a […]
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