Question 1: What was the best job you ever had? Think about that question for a while; write down the answer, what was so special about that job? Be very clear. Now I will lay you a bet… I bet you that when you were doing that job it was a perfect fit for you: […]
Are You Faking It?
Authenticity Where do you work? In a call centre? Or a call centre? Who do you serve? Customers? Or customers? Who do you work with? Are you part of a team? Or a team? Are you authentic? Are you faking it? Or are you the real deal? Because if you’re not, you aren’t fooling anybody […]
Innovation Constraints and Lateral Thinking
In the third world, 4 million children die every year within a month of birth. It’s an avoidable tragedy If half of those children were simply kept warm and clean they would survive. In the developed world we have incubators that do exactly that. I spent the first week of my life in one. And […]
Saying Yes When the Computer Says No
It’s a poor joke… The computer says “No”. It wouldn’t be funny if it wasn’t true. But the computer does say “No” with alarming regularity. Well not the computer, but the bloke who programmed the computer. The same bloke who created all the policies, rules and red tape. The demoralising computer The computer is demoralising, […]
Big Data: How to Cope With It
We are accumulating data at a truly alarming rate: Loyalty cards Phone bills Search queries E-mails Blog posts You name it, it has data and it is all being squirreled away. Gigabytes, Terabytes and Petabytes of it. Before long there will be Yottabytes of the damn stuff. Big Data. A new world full of opportunity […]
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