I made a fool of myself yesterday I had a road rage incident. Well it wasn’t so much road rage as pedestrian rage. I was crossing the street on my way to the railway station and some clown in 4 by 4 damn near ran me over. It ended up in a slagging match between me and […]
Does All That “Structure” Help?
Organisations are complicated They have: Customer requirements Partner requirements Legal requirements Compliance requirements Legacy systems Specialist teams Obsolete databases Competitive pressure Profitability problems And all those competing priorities are in conflict with each other. How do we manage complexity? By creating process and structure: RACI frameworks Target Operating Models Interim targets Delegated authority levels KPIs Heads […]
How Good Are Your People? Comparatively?
The theory of comparative advantage In 1817 the economist David Ricardo developed the theory of comparative advantage. It explains why nations trade. He gave this example to explain it: Scenario 1. Imagine the economy consists of two countries that produce both cloth and wine; Portugal and England. Though their output is of equal quality, Portugal is […]
Should You Benchmark?
Benchmarking and best practice I spent 8 hours today learning all about benchmarking. It was fascinating… Here are some of the highlights: You should benchmark against procedures that are accepted as being the most effective. Benchmarking provides a means to compare your firm against other businesses, and identify areas where you can improve your performance The […]
I See You
Recognition Connectivity between human beings is the beginning of synergy. It is written in our genetic code and expresses itself in our drive to join with others and be part of a group. This is how we are wired. It makes sense that the most effective management styles leverage this aspect of our species’ psyche. I […]
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