Operational Controls are Worthless if They Aren’t Maintained At approximately 5 pm on Monday 22nd June 2009, a Washington Metro train heading towards Shady Grove smashed into the rear of the train ahead of it. The Automatic Train Control system had instructed the train to travel at full speed (55 mph). When the driver of […]
Does Culture Eat Strategy for Breakfast?
My Favourite Quote Peter Drucker once said that “Culture eats strategy for breakfast”. Those words chime so loudly for me that it is like sitting in the belfry next to Big Ben. Just because I agree with a statement doesn’t make it right. Beliefs are dangerous things, so I decided I had better check. Is […]
The Best Data Visualisation Examples on the Web
Because a picture is worth a thousand words (or numbers) you need to see some of the best data visualisation examples. It is worth knowing that… There is a tried and tested way to communicate with data — Storytelling With Data. That infographics can be powerful — Information is Beautiful. But most infographics are not […]
Rewarding Failure
Should you reward success? Rewarding success is the obvious thing to do. Slaps on the back, public praise, bonuses and honours come easily to us. People expect to be rewarded for good performance. If you reward success then people will strive to give you more of it. It would be madness to reward failure, or […]
Virtual Sticky Notes
Tools of the Trade I spend a lot of my time with sticky notes in workshops, helping organisations run better. There are two parts to my job. Working out what needs fixing Persuading people to fix it Part 1: Working out what to fix This bit is straightforward. You work on the gaps. People are […]
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