Improvement needs trust To improve your organisation you need to understand what needs to be improved You will only find out what needs improving if your staff tell you what is really going on Your staff will only truthfully tell you what is going on if they trust you Your staff won’t trust you if you don’t trust them Therefore, […]
Can You See The Future?
How useful is your data? Data comes in all shapes and sizes, you could classify it in a hundred and one different ways: categorical, ordinal, Boolean, composite … Here a couple of the less technically challenging – read eye-rollingly dull – categories: Opinion or Observation Opinions are what people think, so opinions are important. Some argue […]
A Management Fable
Frank and the Spanner In the Midlands there is a factory. They make bits, which fit into other bits, which eventually find their way into washing machines and lawn mowers. It is a grimy old factory that bumps along the bottom of the industrial supply chain, just about making enough money to keep its doors […]
Strengths and Weaknesses
Harry was not a well man He was in a terrible state of health. Cancer had eaten away at his digestive tract, it was so bad that surgeons had removed three-quarters of his stomach. He was constantly in and out of hospital, surviving on a diet of caffeine, nicotine and blood transfusions. A friend’s daughter […]
The Problem with Solutions
Clever management phrases When I was a graduate trainee I had a manager who loved to say: “Do not come to me with problems, come with solutions” He believed it was a clever and motivational sort of thing to say. It would make me more creative, I would start to think ahead and develop my own solutions, and — […]
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