Hidden Problems Ernesto Sirolli tells a lovely story in his book Ripples from the Zambezi: In the 1970’s he worked for an Italian NGO that provided aid for the people of Zambia. One of their projects was to teach the Zambians about agriculture and how to cultivate food. Ernesto tells how they arrived in a […]
Innovation and Old Fools
Story 1. My eldest daughter (11) has just joined Instagram. She spends her evenings with her nose firmly pressed against the screen of an iPad flicking from one picture to the next. I decided to find out what Instagram is (after all, she is my eldest daughter, a little parental care would be a good thing). […]
Good Leaders Make you Feel Safe
I’ve got a new toy I can hit a button on my browser and publish things that I find on the web. So I thought I’d give it a try… Here is a TED talk by Simon Sinek. He discuss good leadership and what he sees in modern organisations. There was one quote that particularly hit home… If […]
Leadership and the God Problem
A little question In his book Good To Great, Jim Collins poses a small but very interesting question: What is the key to organisational excellence? Why do some businesses thrive whilst others bumble along at the most mediocre of levels? The answer is obvious… Leadership If you have an operations problem you need better leadership Profit problem – […]
The Dreadful Secret About Process Maps
Boxes and Arrows It is one of the greatest quality management tools… And you all know how to do it. You all know how to draw up a process map or create a flow chart. It’s easy, you write the activity in the box and then link it to the next box with an arrow. Simple. And […]
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