A terrible headline, I apologise, but now I have your full attention… 1. Find inner clarity All processes do things, they have a purpose, a raison d’être. That might be to mend broken arms or to let people know how much tax they owe. But people are rarely clear what that purpose is: Because they […]
Is Your Boss Really That Stupid?
For the past 40 years my mother has been on a diet. She has a weekly ritual. Every Thursday morning she gets up, visits the bathroom and then, before she has had her customary cup of tea, she weighs herself. Why does she do this? Because she knows full well that she is at her […]
The Dark Secrets of Benchmarking
This is a guest post Everyone loves a bench-marking exercise, right? It helps you understand your place in the world – where you excel, right? It shows you the gold standard, best practice, the benchmark you aspire to, right? Wrong. Bench-marking is honest and pure, so, what brings me to such a bold outburst? Well, there are a […]
What Everyone Ought to Know About Numbers
The news is full of numbers; startling headlines containing big scary numbers. Two Billion Dementia Patients Sudden Cardiac Deaths Rise by 10% in Young Americans Police Privatisation: ‘£5 Million Could Be Wasted’ Are those numbers really big? Politicians love to create a stir and news paper owners pay journalists to shock. Those big numbers they […]
Are You Cruel to Your Children?
I tore into my 10 year-old-daughter yesterday. It wasn’t a half-baked telling off. It was a full on balling out. I was so angry, I must have screamed at her for 10 minutes. The poor little mite was in floods of tears by the time I finished. She sobbed for half an hour. Why was I […]
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