What makes a good boss? Julian Birkinshaw wanted to know. After pondering the question for a while, he came to the conclusion that the best way to find out was to ask some employees. They are the people most capable of defining what a good or bad boss looks like — we have all worked for a nightmare or […]
Should You Dress Like Your Boss?
Conformity Have you ever noticed that people conform? If your boss comes into work wearing a pin strip suit it will spread. Before you know it, there will be wall to wall pin stripes. If your boss is more of a creative type — skinny jeans and a hipster beard — then you can rest […]
Do Targets Work or Not?
In summary: I hope the last two posts have demonstrated admirably that: Targets work Targets don’t work I also trust that is nice and clear. So which is it? The problem isn’t the target, it’s the culture. Do you have a culture that accepts that failure is inevitable when you are pushing the boundaries? Does your culture treat failure […]
Targets Don’t Work!
A management education 21 years ago I was a bright young thing. I was single, had a good job and I was determined to make my way in the world. I am a strong believer in education so I decided to study for an MBA. I learnt about: Operations Marketing Information Technology Human Resources Finance I […]
Targets Work!
In praise of the goal On the 25th of May 1961, in a speech before the joint session of Congress, the President of the United States set his country a goal: This nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him […]
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