Performance management and chickens William Muir is an evolutionary biologist who studies chickens and productivity. Productivity is something that a lot of chicken farmers (and most of the rest of us) want. Productivity in chickens is easy to measure. You count the number of eggs the chickens produce — if only it was that easy in […]
The Sound of Silence
The worst thing a boss can hear is silence Silence from the shop floor. The sound of people who see things going wrong but then don’t speak up. People who don’t speak up because: They are scared of the repercussions They worry what people will say They don’t want to get labelled as being part of […]
Half Full or Half Empty
Which are you? I was talking to a rugby player yesterday. I don’t like sporting analogies much; just because you can run 100 meters faster than anybody else doesn’t make you a great manager. But he told me a fascinating story about coaching… An odd approach His best coach had a strange post match strategy. When […]
Saint or Sinner
Two employees: Employee 1: Jane When faced with an issue Jane will improvise and adapt her approach. She doesn’t bother her manager or others. If Jane notices that somebody else has made a mistake she fixes it. There is no noise or palaver, she keeps things moving. Jane never makes any mistakes herself, or at least never […]
Poor Performance
We are responsible for our own behaviour This belief underpins our approach to management. We are all capable of deciding how we should behave. So if an individuals performance isn’t up to scratch then that is a problem of our their own making. To improve performance manage the people. Is it that simple? Professor Philip […]
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