A little question In his book Good To Great, Jim Collins poses a small but very interesting question: What is the key to organisational excellence? Why do some businesses thrive whilst others bumble along at the most mediocre of levels? The answer is obvious… Leadership If you have an operations problem you need better leadership Profit problem – […]
How to Win the F.A. Cup
I don’t know much about football As a teenager I used to play in the school yard. When they picked teams I was always the last poor sod standing there. I was usually dismissed to the other team with a “Oh you have him“. I was fat I was slow I lacked talent (Keep your thoughts […]
There Are 2 Types of Manager in the World, Which Are You?
Here is a great quote… Whether you think you can, or you think you can’t – you’re right ~ Henry Ford I’m going to adapt it… Whether you think they’re X, or you think they’re Y – you’re right ~ James Lawther Feel free to tweet that quote, it will do wonders for my ego, though […]
How a Morning Croissant can Improve Your Career
The lucky baker I love holidaying in France. One of my guilty pleasures is the boulangerie or baker’s shop. It is not that I am a pig — though I have been known to knock back more than my fair share of croissants — the thing that I love is the shop itself, the window display, […]
Stupid and Painful
Process improvement is about taking stupid stuff out I might just have said this before… It is not about adding more controls It is not about adding handoffs to specialist groups It is not about adding measures, checks and balances Process improvement is about taking out the stupid stuff. Stupid stuff that gets in the […]
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