Some people just won’t follow commands. They won’t follow directives; they hate being told to what to do. This is a problem, particularly if you want them to behave differently, if you want that all elusive “cultural change”. Some cultural changes are harder than others Imagine the challenges facing Mustafa Kemal Ataturk, the man who […]
Facebook: It is so Rewarding
We work in large organisations that ban access to social media. We have long-winded IT policies that forbid our employees from tweeting, liking, stumbling or commenting. After all we are paying these people to work, not to surf the internet catching up with their friends. But is our logic sound? Should we isolate our employees […]
How are you Organised?
When you ask for an organisation chart I bet you expect to see something like this: If I gave you an organisation chart that looked a little more like this: What would that tell you about the organisation? Would you like to be an employee? Would you like to be a customer? What does your […]
The Simple and Ineffective way to Improve Performance
There is a line of thought that there are three types of target: 1. Fact of life targets If you don’t meet these targets you simply don’t qualify: To be a world-class 100 meter sprinter you have to run sub 10 seconds If you want to stay in business you have to sell enough to […]
Are You a Lazy Manager?
I’m all for blanket policies, they make life easy, everybody knows where they stand: Everybody on the same pay scale Everybody entitled to the same amount of holiday Everybody gets the same computer If you treat everyone fairly then everyone feels fairly treated. But I’m not so keen on blanket solutions A few years ago […]
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