I am a busy man An executive with a burgeoning inbox — or so I tell my wife. This week I… Wrote presentations Prepared for audits Attend stakeholder briefings Drafted investment proposals Wrote appraisals Reviewed budgets Socialised information Reorganised departments Hired new staff Brainstormed solutions Talked about customers Discussed automation strategies Visited suppliers Defined new […]
Marshmallows and the Cure for Everything
Test and learn Now I’m married with daughters I don’t go out that often. Nightclubs and cinemas are a thing of the past (unless it is to watch Frozen… 4 times and counting). An evening in front of the TV is a treat. I sat down last night to watch a re-run of House. It […]
What is an Organisation?
You can’t improve it if you don’t understand it You can’t improve your organisation if you don’t understand what an organisation is. So I googled organisation, this is what I found: Organisation: noun /ɔːɡ(ə)nʌɪˈzeɪʃ(ə)n/ An organised group of people with a particular purpose. – “a research organisation” The action of organising something. – “the organisation of conferences” The quality […]
Did Process Improvement Destroy Starbucks?
The Memo I came across a memo from Howard Schultz, the chief executive of Starbucks the other day. Here are the bits that caught my eye — to read the whole thing click here. From: Howard Schultz Sent: Wednesday, February 14, 2007 Subject: The Commoditization of the Starbucks Experience Over the past ten years, in […]
Rule 20: Persistence Pays
Stick at it I know how to run a marathon Walk out of your front door and start running. When you can’t run any more stop. The next day try again. Run a little further. Stick at it. I know how to look like Arnold Schwarzenegger Go to the gym and lift something heavy. When you can’t […]
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