Bang… There’s been an explosion. Not a Car Bomb or a Molotov Cocktail, nothing that crude, it was much more sophisticated, it was an Infrastructure Bomb, it… Shredded your systems Destroyed your data Pulverised your processes Macerated your MI Splattered your specifications Brutalised your business rules The whole lot is gone… wiped… deleted. The waste […]
Five Useful Questions
This is a guest post. One of the marks of great leaders is that they ask great questions. How did they learn those great questions and where could you learn some to ask? Five great questions Mike Rother at University of Michigan has pulled together a set of five very useful questions that prove remarkably […]
The Big Problem With Systems Thinking
There is lots of talk about systems thinking. The talk sounds a little like this: Organisations are a system of connected parts It is the connections in the system that dictate performance If we improve the system we can improve performance It is a fascinating conversation — no really it is. But there is a […]
The Princess and the Library Book
My youngest daughter is five She is enthusiastic in the way that only a five-year-old can be. She is also hopeless in the way that only a five-year-old can be. The other day I took her to the library, she loves books, particularly if they have lots of pictures of fairy princesses with long blonde […]
Sexism and Process Improvement
The Big Five are five symphony orchestras in the United States that “lead the field in musical excellence and calibre of musicianship”. If you went to listen to them in the 1970’s, you would have noticed that about 5% of those excellent musicians were female. If you do the same thing today that proportion is more like a […]
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