Continuous Improvement When he died last year Feodor Ingvar Kamprad was worth — depending on who you listen to — somewhere between 3 and 28 billion dollars. According to Forbes he was one of the ten richest men in the world. How you can misplace $25 billion and still be one of the world’s richest […]
The Quick Fix Makes Things Worse
Shifting the burden Lord I have had a bad day! I knew it was going to be a bad day when my diary showed I was stuck in back to back meetings for eight hours on the trot. Worse still, those meetings had been shrunk to 30 minutes each. That way I could have […]
Centre of Excellence or Management Folly?
The centre of excellence How many times have you heard the claim “We are building a centre of excellence”? Or, even more triumphant, “We are a centre of excellence!” It is great management speak. It shows strategic drive and direction. Every thrusting young manager wants a centre of excellence, why wouldn’t they? There are a […]
All That Glisters…
The next big thing There is a revolution going on in the world of medicine. Robotic surgery equipment is being installed in operating theatres across the western world. The robots allow surgeons to make far smaller incisions and operate much more precisely. The surgeon doesn’t have to contend with slippery instruments and the robot has […]
Standards and Innovation
Riding roughshod over the standard We had a bit of an issue last week. We were trying something new and it went — how can I best put it? — belly up. In fact its belly went so far up it ended up in a conversation with our risk and compliance team. They were displeased. […]
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