A tale of two officesThe first is a shambles, clearly the owner has no idea what is going on, he should be taken outside, sacked, hung, shot and generally persecuted for good measure. The second is a model of organisation, it is paper free, the work has been, productionised, computerised, systematised and digitised. It is […]
That’s Not my Name
My name is James Lawther. I have been called James by my mother from the day I was born. The name on my birth certificate is Kenneth James Lawther. This makes me a bit odd, I use my middle name as my first name (so to speak). Most databases are structured: First Name Middle Initial […]
Fish Bone Diagrams – Helpful or Not?
I was late for work. I am always late for work (ask my boss, he will confirm this) One of the guys I work with told me I need to work out why I am late all the time and fix it before I get the sack. He suggested I do some Fish-bone analysis and a […]
The Great Christmas Scam
It is all a nasty little trick, don’t believe a word of it. It goes something like this: When I was little, I was told that on the evening of the 24th December Father Christmas leaves his home (near the North Pole) with his trusty flight of reindeer and whizzes around the world, climbing up and […]
Swiss Cheese: It’s Bad for Your Health
Things go wrong: People sleep in Training isn’t acted on Doors get left open Staff members resent each other Taps get stuck open People put boxes on the wrong pile Shit, as they say, happens. Normally “things gone wrong” are just an irritant, a minor expense, nothing to get too worried about. Sometimes however, it […]
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