Things go wrong There is small stuff that goes wrong and there is big stuff that goes wrong. Size matters We are taught to focus on the big-ticket items, to seek out the silver bullets and pull the big levers. Think big not small Focus on revolution not evolution Be radical not incremental We are […]
Cauliflower for Brains
Your brain is finite. Your brain is roughly the same size, shape and weight as a cauliflower. There the similarities end. Your brain is — I hope — physiologically more sophisticated than your average brassica. Some people’s brains, like cauliflowers, are bigger and better developed than others. But everybody’s brain, no mater how big or […]
Best-of-Breed
A beguiling idea Here is a pleasingly intuitive thought for you. To improve business performance… Work out what the component parts of your organisation are Find the best-of-breed for each component Replace what you have with the best-of-breed If you have the best-of-breed components then you can’t be beaten. You will have created a world-class […]
Does Your Organisation Have Bad Habits?
We don’t think much We spend most of our time reacting to situations without thinking about them. It’s the way our brains work. Over time we pick up habits and learn routines. They allow our subconscious to take control and we function on autopilot. Most of the time we don’t think about what we are […]
Danger of Death
Things gone wrong One of the simplest ways to improve performance is to stop things from going wrong. If you can change people’s behaviour and remove errors, defects or accidents, then performance will improve. It doesn’t matter if you work in a bank, a supermarket or collect bins for a living. Fewer errors equals better […]
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