…formance appraisals are used to… Motivate employees Encourage feedback and communication Provide coaching Set objectives Allocate performance related pay Evaluate promotion prospects Make redundancy decisions Provide a paper trail for dealing with poor performers All in one handy and economical form and process. But I’m not a fan, like the Spork I think appraisals would work better if they were designed to do one job well, not botched to do many….
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Jargon du Jour
…ya room is a large room specifically set up to run a project from. As you enter the room it contains: 1. The objective 2. A representation of the expected output (a graphic or model so everybody is clear) 3. A red amber green status board 4. An action board 5. An issues board The idea is that you put everything up on the wall so it is clear, and run a standing agenda every morning to discuss the live issues with all the relevant people in th…
I Hate Problem Solvers
…nt it happening again. In each case a problem was solved; for a while. No doubt the next incumbent of the IT role will see a fair bit of the London office reception and I know the recruitment team ended up throwing out a lot of their literature when the company re-branded itself. The call centre became overwhelmed by calls. The problem with fixing problems is that they come back, or manifest themselves in different ways. How about some real proc…
Processes are Built to be Broken
…at, in which case they can take as long as they like On one occasion, when entering a room, a house keeper found a note scribbled on a paper napkin by the door. It said “Please Do Not Enter, Baby Sleeping”. First, she made a proper laminated sign, that the parents could re-use and pinned that to the door. And then, even better, she raised the issue, so now every couple that checks into a Four Seasons Hotel with a baby is handed a sign to hang on t…
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