…The puzzle of motivation Daniel Pink asks if rewards and targets work: What makes us feel good about our work Dan Ariely discusses meaningful work and Lego models: The happy secret to better work Shawn Achor talks about success, happiness and which comes first: Trial, error and the God complex Tim Harford tells us the best way to solve problems Where good ideas come from. Steven Johnson explains why you should invest in free coffee at wor…
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Sweat the Small Stuff
…journey? You’d still have five billion left in change, and people would ask for the trains to be slowed down. […] Click here to view the original web page at www.ted.com If you enjoyed this post click here to receive the next Image by Gregory Bastien…
Swiss Cheese: It’s Bad for Your Health
…es a big deal. Let me give you a couple of examples: In 1987 the Herald of Free Enterprise capsized. 193 people died. Why? The person whose job it was to close the ferry doors slept in The ferry was more unstable than usual as the ballast levels had been changed to let the ferry float higher and reach a different car ramp Somebody who could of closed the doors didn’t because it “wasn’t their job” In 1996 Valujet flight 592 had an onboard fire in a…
Swim Lanes
…nst the person who is doing them. If you use Microsoft Visio they supply a free template for a swim lane chart. Alternatively here is a Swim Lane in pdf or pptx format. They are the best single way to draw a process map because: They show the process, (fairly fundamental). They show clearly “who does what”, this is good because it forces a discussion about “who does what”. They show the hand-offs from one person to the next, processes invariably g…
Podcast
…te noise when you’re struggling to sleep. Contact us at jimmy@ajobdonewell.com or james@ajobdonewell.com. We’d love to hear from you. Listen Via Your Favourite Podcast Player Amazon Music, Apple, Deezer, Google Podcasts, Listen Notes, Player FM, Pocket Casts, Podcast Addict, Podcast Index, Spotify Free Operational Excellence Training Everything you need to know to improve service quality and reduce cost. “Organisational Mechanics” is a 16 part e-m…
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