Sometimes you will be asked a question and you won’t know the answer… How many customers will call? How many products will you sell? How much will the project cost? Sometimes you have to start with an estimate. How do we estimate? Let me explain with a question: how many people live in my home […]
Are You Missing out on the Next Big Thing?
Consultants always have a tool kit, a fancy method and a book that you can use to improve performance. There is always something new: Systems Thinking Total Quality Management Theory of Constraints Lean Thinking That is just for the process improvement guys, let us not forget that Numbers and acronyms always sell books You really […]
The SMART Goal Myth
I have been on a leadership course. I’ve learnt that if I want to improve my team’s performance I must set them all SMART goals. A goal that is Specific, Measurable, Attainable, Relevant and Time bound — I bet you’ve been on the same course. A good SMART goal is something like: “increase sales rates from 15% to 22% by […]
World Class Rhetoric
The other day I was sent a report. It went a little like this… (The names have been changed to protect the guilty) World Class Performance It has been implied that our performance could be improved. All available data suggests that this cannot be the case Market Context We have the highest satisfaction […]
Scientific Proof – Politicians are Stupid
The power of belief Have you ever wondered why people hold onto their beliefs despite statistical proof that they are wrong? Is it that we don’t understand what the numbers are telling us? Or is it that we just chose to ignore them? Dan Kahan is the professor of Law and Politics at Yale University. […]
- « Previous Page
- 1
- …
- 3
- 4
- 5
- 6
- 7
- …
- 10
- Next Page »