How to cook a leg of lamb When my wife cooks a leg of lamb she asks me to cut off the last 7 inches – the shank. Cutting the last few inches off a leg of lamb is not easy. It requires a hack saw and good deal of gusto. By the time the […]
Solutioneering
solutioneering: səˈluːʃ(ə)nɪərɪŋ/ noun attempting to solve a problem or deal with a difficult situation without understanding it the branch of management concerned with embedding the latest management thinking as fast as possible a mechanism of creating activity that gives the appearance of progress without developing forward motion a field of study concerned with characterising a problem by […]
Stupid and Painful
Process improvement is about taking stupid stuff out I might just have said this before… It is not about adding more controls It is not about adding handoffs to specialist groups It is not about adding measures, checks and balances Process improvement is about taking out the stupid stuff. Stupid stuff that gets in the […]
Snakes, Rats and Your H.R. Policies
Have you heard of the Cobra Effect? In Victorian times, at the height of the British Empire, the governors of Colonial India were very worried about the number of cobras in Delhi — no self-respecting bureaucrat has a liking of venomous snakes. The governors came up with a plan. They offered a reward for every […]