I sat in a management meeting the other day. In 3 minutes flat one person came out with all of these phrases… Massive logistical challenges Validated value chain split Delineated RACI Dynamic discussion Controllership (Search me) Parallel conversation Standardised view Strategic road-map Take it forward There wasn’t room for that discussion Validated hands on time […]
10 Things You Really Should Know if You Run an Operation
I am now a published author That is not strictly accurate, but why let the truth get in the way of a good story? Let me try again I have written an e-book; well it is more of an e-pamphlet It is available at all good book stores; well OK it is self published and is only […]
Easy Life
Here is a quote I like: Not everything that is faced can be changed, but nothing can be changed until it is faced. – James Baldwin There is a lot of truth in the statement, we aren’t very good at facing into the truth. We sugar coat issues, we down-play the negative and talk up […]
Visual Analysis – It Would be a Crime not to Try
Here is an interesting link for you (unless you are American in which case try here). It is a crime map of the UK, it shows you where crime occurs, have a good look, where is it safer to live? Nottingham or Padstow? The answer is fairly obvious, in-fact a one eyed drug dealer in […]
Customer Service Surveys, What a Waste of Time
The company I work for runs a management health screening scheme. Once a year they pay for me to go to see a doctor who looks at me with disdain. I was screened last week. After an hour or so of checks and analysis (and not inconsiderable expense) the doctor told me: I drink too […]
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