TED Talk Tim Harford The “God Complex” is the overwhelming belief that, no matter how complicated the problem, we are infallibly right in our solution. Economist and journalist Tim Harford explains why we are deluding ourself and shows us the only problem solving technique that is guaranteed to work. It’s the Second World War. A German prison […]
Management Cardboard
Management control Rather longer ago than I care to admit, I worked for an FMCG company. I worked in R&D, and developed new frozen food products for a living. There were two things we worried about: The contents – the product that customers pay for, the fish finger or ice cream. The container – the […]
Strategic Plans and Complex Systems
Organisations are systems System /ˈsɪstəm/ A set of things working together as parts of a mechanism or an interconnecting network; a complex whole There are (at the risk of gross oversimplification) three types of system: Simple Complicated Complex Simple systems These are easy to understand and predict. Boiling an electric kettle is a simple system, there […]
Does All That “Structure” Help?
Organisations are complicated They have: Customer requirements Partner requirements Legal requirements Compliance requirements Legacy systems Specialist teams Obsolete databases Competitive pressure Profitability problems And all those competing priorities are in conflict with each other. How do we manage complexity? By creating process and structure: RACI frameworks Target Operating Models Interim targets Delegated authority levels KPIs Heads […]
The Handoff
I am not a Luddite Technology is a good thing. As it evolves we find new solutions to problems: We invent new applications We write new algorithms We build new tools We develop new drugs Technology pushes us forward. Technology needs specialist knowledge All that new technology is difficult to get your mind around. People need […]
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