All operations are too expensive, no matter how good they are there is always an obligation to reduce cost further, and when the cost has been taken out there will always be pressure to remove more. There are 5 key problems that are common to operations of all types: 1. There are numerous opinions about […]
Too Much Information
In the US in the late 1980’s a psychologist called Paul Andreassen conducted an experiment on some business school students. He gave them all a portfolio of stocks and shares to trade and then divided them into two groups. One group were allowed access to a stream of financial information, they could talk to market […]
Complex Coffee
I came across this youtube video for Baileys Coffee and I started to wonder, do Baileys actually make any money out of it? How much does the extra complexity cost them. First there is the product complexity: extra labels, different flavours, extra SKU’s… Secondly there is process complexity: change overs, work arounds, reduced forecast accuracy… […]
Christmas Wishes?
I was sent this, by my friend Scott. It is funny, in a very sad sort of way. It demonstrates quite nicely how we can absolutely miss the point of what we are doing and get completely side tracked. I wanted to send some sort of Festive greeting to my friends and family, but it […]
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