There is an urban myth that the design of the rockets that propel the shuttle into space is constrained by the size of a horses bum. The logic goes something like this: 1. The rocket diameter was constrained by the width of the railway tunnels that the train that delivered the rocket passed through. 2. […]
Live With It
I have a friend who regularly catches a taxi from London to Heathrow and back, twice a week, without fail. He booked a cab with his normal firm, but on-line for the first time, the other night. The web site didn’t work. After processing his booking instead of getting a confirmation he got a broken […]
Excuses, Excuses
Are you frustrated by the lack of resources to do your job properly? Too much to do in too little time? No people, no budget and no systems to help you? If only you could just get the enhancement or extra head that you need everything would be OK, wouldn’t it? The problem is that […]
Retail Therapy
I tried using Ocado for my internet shopping this week. I was expecting it to be remarkably like all the other home delivery services, but it wasn’t. They did a number of things that impressed me: 1. The delivery man offered to bring my shopping into the kitchen rather than dumping it on the front […]
Raw Fish
Have you ever visited Yo Suhi? If you haven’t have a look at the video. The restaurant is a marvel in terms of giving customers what they want without any fuss. You take the food that you want off the conveyor belt. The chefs just keep it topped up. If you want service there is […]