How to lose weight There is a tried and tested way to lose weight…. Commit to losing weight. Measure progress — stones or kilos, whichever works. Find the most important input, the one with most leverage, (calories) and measure that as well. Try things that will have a positive impact on the important input. Use […]
Headroom
We all have two tasks: The first task is to do the work: to answer customer queries, lay electric cables or to drill holes and fill teeth. The first task is your day job, whatever you do for a living. The second task is to do that day job better: to reduce downtime, remove obstacles […]
Sweat the Small Stuff
Things go wrong There is small stuff that goes wrong and there is big stuff that goes wrong. Size matters We are taught to focus on the big-ticket items, to seek out the silver bullets and pull the big levers. Think big not small Focus on revolution not evolution Be radical not incremental We are […]
What Is the Score?
The bully A while back I watched an internal audit. I saw an Area Director evaluate his Ops Supervisor. The results were, how can I best put it? Poor… Out of a possible 20 audit points the area scored 3. The boss went ballistic. He took his subordinate aside and destroyed her. He told her […]
Is Big Always Strategic?
The small project Today you (and I) will be confronted by a handful of “small projects”. Things that you could nail down within a couple of weeks. Small things that will make your business work better. Perhaps you could: Free up some space on the servers to make them run more efficiently. Draw up a […]
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