The BBC ran an interesting story the other day about hip fractures. Apparently 78,000 people suffer from a hip fracture every year in the UK; 10% of these people will be dead within 30 days, 30% will be dead within a year, and half are left with permanent disability. Shocking statistics. NICE, the National Institute […]
Sexier than George Clooney and Barry White
A new phone I am in the market for a new phone for my home. I found a lovely one. The Bang and Olufsen Beocom 2 When I use it I will look more sophisticated than George Clooney and sound mellower than Barry White. Women will fall at my feet. It is a must have […]
The Stretch
How should you manage a stretch? We all have them. A whopping great big number forced in on top of our budgets. A couple of options: 1. Divide and conquer: split the two or twenty million up between departments and set them up against each other, Mano a Mano. See who succeeds and who fails. […]
Customer Care: How to make your customer feel like a criminal.
I was cycling through deepest Norfolk with my daughter. It was raining, hard. My daughter had started bitching. A tea shop loomed into sight, it was dry and warm and served tea, my prayers had been answered. 25 minutes later, happy and content I went to pay the bill, only to be told that they […]
Happy in His Work
The San Francisco World Spirits Competition has awarded Chase Vodka the accolade of “Best Vodka in the World” beating 249 other brands. Chase Vodka is made in Hereford by the same man who bought us Tyrrells Crisps, the entrepreneur William Chase. He claims the key to success is the potatoes. “If you start cheap, you’re […]
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