Silo Thinking In every business, the work flows around the organisation something like this… That is a little simplistic, as the work can ebb, flow and go back on itself. It may also be that your organisation employs underwriters, data specialists or doctors, but the principal points are the same. Work flows around the organisation […]
Efficiency versus Effectiveness
Quality Problems How do you define efficiency versus effectiveness? If you google “Tesla build quality“, you will uncover a mountain of complaints and dissatisfaction. [There] are problems with the rear-view mirrors, trim pieces, uneven panel gaps, sun visors, top halves, and rubber seals. ~ autoevolution.com Tesla has long been known to have issues with quality control, especially when […]
Penny Wise Pound Foolish
Economies of scale For a while I worked in an organisation that obsessed about costs. Everybody had a target to cut the costs that they managed. If everybody reduced their costs then the total cost would go down. Or so the logic went. The cost of printing There was a man who owned the stationary budget: paper, […]
What Gets Measured Gets Done
You show me how I will be measured… … And I will show you how I will behave We all know it’s true. There is scientific evidence to prove it. If you set someone a goal they will try to hit it. It is so effective that measurement and target setting have become the number 1 […]
Tedious but Important
Some jobs are just plain boring In the dim and distant past I was a Development Manager for a frozen food company. My role was to launch new products, beef-burgers, potato waffles, ready meals, you get the idea. Part of the job was very exciting, but part of it was as dull as dishwater. The […]