I’m all for blanket policies, they make life easy, everybody knows where they stand: Everybody on the same pay scale Everybody entitled to the same amount of holiday Everybody gets the same computer If you treat everyone fairly then everyone feels fairly treated. But I’m not so keen on blanket solutions A few years ago […]
Are Your Team High Performers or Losers?
What do you think of the team you manage? Are they the crème de la crème or a shower of … Is that a rather harsh question? Perhaps, but the answer may well have a lot more to do with you than with them. Why do some people do better than others? In 1968 Rosenthal and […]
Payback Time
Maz Iqbal told me a great story this week…. Imagine you were an employee of a large business. You worked in a factory, or a shop, or a warehouse or maybe you were an agent in a call centre. A big call centre where they measured your every move: how long your calls were how long […]
How to Become a World Class Cheat
I have had it with working in a call centre I am under-valued, over-worked and my boss is an idiot (I do hope he isn’t reading this). I need to make some fast, easy money instead. I am going to turn to a life of crime, to become a liar, cheat and first class swindler. […]
Should you go to Work in Your Slippers?
How would it be if you could come and go at work just as you pleased? If nobody checked your hours, if you didn’t have to attend meetings and if the only stick you were measured by was the results you achieved? If you believe the articles the American retailer Best Buy has created that […]