Strange times The world has turned upside down. We are staggering from crisis to crisis. The word unprecedented is no longer unprecedented. I might just punch the next person who uses it. Our plans unravel, we have no idea what the future holds and we don’t have a scooby how it is going to end. […]
Headroom
We all have two tasks: The first task is to do the work: to answer customer queries, lay electric cables or to drill holes and fill teeth. The first task is your day job, whatever you do for a living. The second task is to do that day job better: to reduce downtime, remove obstacles […]
I Feel the Need, the Need for Speed
How to win a war Historically there have been two ways to win a battle: Recruit a bigger army Build more powerful weapons They were the only variables that mattered. Size and Power. The number of soldiers you had and the calibre of their guns pretty much determined if you would win. Conflicts were wars […]
The Irresistible Force and the Immovable Object
A middle manager’s view of change As managers get older their chances of promotion shrink. There are fewer senior jobs than junior jobs. The sad truth is that if you haven’t “made it” by the time you are 40, you probably never will. There is little upside to being a middle-aged middle manager. But most middle-aged managers have plenty […]
The Clear Desk Policy
Busting management myths I love social psychology, it fascinates me. I particularly like experiments. It is one thing to put forward a theory about why people behave the way that they do; it is another thing altogether to prove it with some data. Let me give you an example, how should you set up an office? […]
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