Consultants are making fortunes selling the next wave of improvement techniques: operations analysis, process re-engineering, lean, 6 sigma, whatever the next one is. Despite all the training few organisations really succeed. Why should we bother with process improvement if it doesn’t work? We are all clever driven people. We are all busy improving our parts […]
Strategic Domain of the Black Belt
I was approached the other day by a recruiter for a job. He wanted a “Lean Sigma Master Black Belt” to “lead a Strategic Transformation” in the “Service Domain”. Very interesting I thought, I had a couple of questions: What is a “Lean Sigma Master Black Belt”? What is a “Strategic Transformation”? What is a […]