Yesterday I wrote about the horrible consequences of getting things wrong (Somebody Didn’t Care Enough to Be Right). However, there is another side to the coin. On 15th January 2009 at 3:31pm Eastern Standard Time, US Airways Flight 1549 ditched into the Hudson River. All 155 occupants were safely evacuated from the airliner. This video […]
Somebody Didn’t Care Enough To Be Right
I found a dreadful news article about a man who died after taking an overdose of the painkiller methadone. The reason why he took the overdose is because the directions typed out by the technician in the pharmacy said “take as needed” as opposed to the doctor’s prescription “take 4 tablets twice daily”. Tragically the […]
Fooling Yourself
Very often the solution to all administrative ills is to have somebody carry out “Quality Control” on everything that is sent out. That way you can be absolutely sure that it is all correct, with no chance of error. Some departments have an army of Quality Controllers who don’t release anything unless it has been […]
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