Central Spain, August 1812 A message to the British Foreign Office in London from the Duke of Wellington: Whilst marching from Portugal to a position which commands the approach to Madrid and the French forces, my officers have been diligently complying with your requests which have been sent by H.M. ship from London to Lisbon […]
So You Want to be World-Class?
Lots of organisations claim to excel They are: World class at “this” Have centres of excellence in “that” Apply best practice in “the other” I wouldn’t mind betting that yours claims it is the best in the world at something. Are they really all that good or is it simply corporate conceit? What does it take to become […]
What can a Cherokee Indian Teach you About Management?
The Cherokee Indians of North America have long believed that success relies on three things: Purpose: clarity over the task you want to complete and the tenacity to stick with it. Ability: the skills and methods to allow you to complete that task. Integrity: a task that lines up with your own beliefs and values, […]
Do You Have the Best Job in the World?
Question 1: What was the best job you ever had? Think about that question for a while; write down the answer, what was so special about that job? Be very clear. Now I will lay you a bet… I bet you that when you were doing that job it was a perfect fit for you: […]
How to Motivate Just About Anybody
Possibly the world’s worst job… Outbound telemarketing Trying to sell something to people over the phone Cold calling It doesn’t have a single thing going for it. Adam Grant studied a group of students who did it for a living. Their job was to raise money for a University. To phone its affluent alumni and […]
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