I think Mrs Lawther has a crush on Johnny Depp I watched Pirates of the Caribbean last night. If I have seen it once I have seen it twenty times… My 10-year-old daughter loves watching it My 15-year-old daughter loves watching it Even my wife loves watching it… I suspect that they enjoy it for very […]
How to Walk in Your Customer’s Shoes
We have all been told to “walk in our customer’s shoes”. When we walk in our customer’s shoes we can understand what our customers want: What their problems are What pressures they feel What is going on in their minds And if we can really understand our customers we can: Communicate better with them Give […]
The Perfect Employee
One of the biggest growth sectors for computer games is 30 to 40 year old women. This surprised me a little; I always thought it was spotty teenagers. Then somebody pointed me at Farmville. It all fell into place. This fact has huge ramifications for the gaming industry. If you are female, in your mid […]
New Here
When somebody new starts working with you, how do they know how to do it right? What is included in their training? Do they have a “buddy”? Are they moved around different jobs? Who says they are competent? Does what you think should happen happen? How do you know? Image by Ed Yourdon
Can We Win The Afghan War?
Apparently the Afghan police have an attrition rate approaching 25%. Consequently there is huge pressure to recruit, just to keep the numbers up. The Afghan authorities have clear policies about who makes a suitable recruit, but tragically these are not being followed. On the 3rd November 5 British soldiers and 2 Afghani police officers were […]